Returning Products to PowerDrive for Service
When returning products to POWERDRIVE:
Shipping to POWERDRIVE shall be prepaid, your replacement will be mailed back to you at no additional charge. Carefully pack product and all included accessories into a suitable box, along with original dated register receipt or invoice, a letter stating the defect, daytime phone number, and a physical return address. (UPS will not deliver to a PO Box.)
• Any package with a PO Box address will not be processed, and will be held until
further notification from you.
• Make sure you can track your shipment to us. POWERDRIVE will not be responsible for lost packages.
• POWERDRIVE will not be responsible for damage incurred during shipment to us.
• Failure to provide a dated proof of purchase will invalidate warranty.
POWERDRIVE Returns 1875 Zeager Road, Elizabethtown, PA 17022
For customer assistance and technical support call 1-866-622-7979 Monday through Friday 8:00am to 5:00pm Eastern Time.
Or e-mail: PowerDrive Support